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ID: 29549
Publish Date: May 2, 2019
Custodian of the Holy Shrine: hearing people’s needs, criticizes and complaints gives them tranquility in mind and heart

In a ceremony to appoint the new head of Inspection and Complaints Unit, custodian of the holy Shrine of Shahecheragh said: all people are allowed to express their complaints and criticizes or suggestions. Hearing people’s needs, criticizes and complaints gives them tranquility in mind and heart and if few people are being unfair it becomes apparent and your patience in hearing them would create trust eventually. He said: inquiry about complaints and pursuing for results causes common tranquility both for staff of the holy Shrine and for pilgrims.

He pointed to Imam Ali’s (PUBH) speech which expressed creating a safe shelter for the oppressed as one of the reasons for revolution and in the end thanked all managers and staff who helped the expansion plan of the Holy Shrine through the past five years against all problems.

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